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| PRIVACY POLICY Effective July 25, 2005 Thank you for reading our privacy Policy. Book Fetish is committed to protecting the privacy and confidentiality of personal information entrusted to us. What Is the Scope of This Privacy Policy? This Privacy Policy addresses our policies and procedures relating to you, our valued customer and to also help you in understanding Book Fetish policies and procedures relating to our management of personal information and is applicable to Book Fetish as a whole, operating under various trade names, and all web sites owned and operated by Book Fetish. PERSONAL INFORMATION OF CUSTOMERS Personal Information Collected by Book Fetish Book Fetish collects personal information that is voluntarily provided by you when you order a product, enter a contest or sweepstakes, answer our polls or surveys, register as a member on our Internet sites, sign up for newsletters, join and use our chat rooms on our web sites, or communicate with us by mail, telephone or electronically. The type of information we collect and maintain may include your name, mailing address, email address, telephone number, gender, date of birth, purchase history, complaints about our products or services and a record of promotions offered to you. This information is collected so that we can serve you better through enhanced products, customer service and promotional efforts of interest to you. Why Does Book Fetish Collect Personal Information? Book Fetish collects information for the following reasons: 1. To ensure that we have your correct contact information in order to provide you with the products or services you have requested, send correspondence, solicit your opinion on our products and services, process payments and make promotional offers for products similar to the ones you have already ordered and that we believe will be of interest to you; 2. To gain an understanding of your interests so that we can develop better products and services for you; 3. To properly investigate and respond to any complaints about our products or services; 4. To determine customer eligibility for our products and services. What Kind of Personal Information Does Book Fetish Disclose, to Whom and Why? 1. To Third Parties To Perform Processing and Other Specialized Services: At times, Book Fetish may use outside organizations to perform specialized services such as prize fulfillment of our sweepstakes and skill contests, collection of overdue accounts and the provision of various marketing services, including, but not limited to, telemarketing, research and list processing. These service providers are only given the information needed to perform those services and they are bound contractually to protect the privacy and security of your information and to limit the use of your information to the service being provided. 2. To Third Parties in the Event of Legal Reasons: We advise you that we may have to disclose personal information to the government or other legal or regulatory authorities if so ordered by a court of law or for other legal reasons. 3. To a Third Party in the Event Book Fetish Is for Sale or Is Sold: If Book Fetish was ever for sale, prospective buyers would need to have access to Book Fetish's lists and various databases as part of the due diligence process. In this event, Book Fetish would only provide such access under terms of a strict confidentiality agreement. As well, in the event Book Fetish was ever sold, your personal information would be transferred to the purchasing company so that you could continue to receive the books and services you had requested and so that the purposes behind collecting your personal information outlined above could continue to be maintained. How Long Does Book Fetish Retain Personal Information? We keep your information only for a period reasonably necessary to meet the purposes for which it was collected or to comply with any legal requirements, including statutory retention periods. Then we will erase or make anonymous any personal information that is no longer required for a specific purpose or legal requirement. What Security Measures Does Book Fetish Have in Place To Safeguard Personal Information? Book Fetish has implemented physical, electronic and administrative measures to protect your information from error, loss or unauthorized access. For example, we use industry-standard efforts, such as passwords, firewalls and Secure Socket Layers, to safeguard the confidentiality of your personal information contained on our computer systems. In addition, our employees and any third parties are contractually bound to protect the confidentiality of your information and access is restricted to those with a need to know the information to carry out the identified purpose. Cookies and Other Tracking Methods Cookies are small pieces of information stored on your hard drive, not on our web sites. We use cookies, or, in a limited number of cases, IP addresses for a number of reasons. First, cookies allow you to store your password without having to constantly re-enter it. Second, cookies help us tailor messages that better match your needs and interests. Third, cookies allow us to better understand how users in general use our sites, which in turn helps us to focus our resources on features that are most popular with our users. You are always free to decline our cookies if your browser permits, but some parts of our sites may not work properly if you do. Note: Book Fetish may place advertising and/or links on our sites that originate from outside advertisers. In some cases, if you click on or view these ads, a cookie may be assigned by the advertisers. Book Fetish does not control these cookies nor is it responsible for any marketing or other use of your name by the advertisers. We encourage you to investigate and ask questions before disclosing information to third parties. Non-Personal Information Non-personal or aggregated information is information that cannot be associated with or traced back to a specific person. When you browse our web sites, for example, we do not collect any personally identifiable information about you, but we do gather information about the number of people who are viewing each page so that we can learn what features are the most popular. We also use this data, both aggregated and personally identifiable, to personalize and enhance your onsite experience by displaying content and marketing messages we believe will be of interest to you. We disclose aggregated information about our web sites to third parties. In addition, to help us better understand our markets, we may gather demographic information for analytical purposes on an aggregate basis. This information is not kept, used or disclosed at the individual level, but may be disclosed to third parties on an aggregate basis. Acceptance of Privacy Policy This Privacy Policy outlines the information usage practices of Book Fetish. By submitting your personal information to Book Fetish, you signify your agreement to the terms and conditions of this policy. If you do not agree to this policy, please do not submit your personal information to us. We reserve the right, at our discretion, to change, modify, add or remove portions of this policy at any time. If at some point in the future, there is a change to our information usage practices that affects your personal information, you will be able to opt-out of this information usage by contacting Customer Service. We will also post the changes in our Privacy Policy at least 30 days prior to a change. You should also check this Privacy Policy for changes. Your continued use of our web sites, products or services following the effective date of any changes to these terms shall mean that you have accepted those changes, subject to your continuing right to notify us at any time as to how you would like us to treat your personal information. |
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